Welcome to BODi Louisville Medical Spa (“BODi Louisville,” “we,” “our,” or “us”). By accessing or using bodilouisville.com and shop.bodilouisville.com (the “Website”), booking appointments, or purchasing services or products, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our Website or services.

Services Provided

BODi Louisville Medical Spa provides aesthetic and wellness services performed exclusively at our licensed spa locations.

All procedures and treatments are performed by licensed and qualified practitioners in accordance with applicable state regulations.

Services are provided in person only. We do not offer virtual treatments.

Retail Product Purchases (In-Store Pickup Only)

Products purchased through shop.bodilouisville.com:

• Must be picked up in person at one of our spa locations

• Are not shipped or delivered

• Require valid identification at pickup if requested

We reserve the right to refuse product release if fraud is suspected.

Payments

All online payments are securely processed through Stripe.

We do not store full credit card information on our servers.

By submitting payment information, you authorize us to charge the total amount displayed at checkout.

Prices are subject to change without notice.

Refund & Rescheduling Policy

All sales are final.

We do not offer refunds for:

• Services

• Treatment packages

• Gift cards

• Retail products

If you purchase a service and are unable to attend your appointment, you may reschedule by contacting our office directly by phone.

Rescheduling requests must comply with our cancellation policy. Failure to provide proper notice may result in forfeiture of the service.

Appointments & Cancellations

Appointments must be scheduled in advance.

Late arrivals may result in shortened treatment time or rescheduling.

Missed appointments or late cancellations may be subject to fees or forfeiture of prepaid services.

Medical Disclaimer

Our services are not intended to diagnose, treat, cure, or prevent any disease.

Results vary from person to person.

A consultation may be required before certain treatments to determine eligibility.

Clients must disclose relevant medical history, medications, and conditions prior to treatment.

BODi Louisville reserves the right to refuse service if a treatment is deemed medically inappropriate.

Eligibility

You must be at least 18 years old to purchase services or products unless accompanied by a parent or legal guardian and permitted under applicable regulations.

Website Use

You agree not to:

• Use the Website for unlawful purposes

• Attempt to interfere with Website security

• Provide false information

• Attempt fraudulent transactions

We reserve the right to terminate access for violations of these terms.

Intellectual Property

All content on this Website, including:

• Logos

• Text

• Graphics

• Images

• Branding

is the property of BODi Louisville Medical Spa and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, BODi Louisville shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Dissatisfaction with results

• Delays due to circumstances beyond our control

Our total liability shall not exceed the amount paid for the service or product in question.

Privacy

Your use of this Website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of any changes.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Dixie Highway Location
8594 Dixie Highway, Louisville KY 40258
Phone: (502) 882 8680

Shelbyville Location
8201 Shelbyville Road, Louisville Ky. 40222
Phone: (502) 974 3447