BODi Louisville Medical Spa (“BODi Louisville,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bodilouisville.com and shop.bodilouisville.com.

 

By using our website or purchasing services or products, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

A. Personal Information

When you book appointments, purchase services, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing information

• Appointment details

• Purchase history

B. Payment Information

All payment transactions are securely processed through Stripe. We do not store your full credit card information on our servers. Stripe may collect:

• Card number

• Expiration date

• Security code

• Billing address

Stripe’s privacy practices are governed by their own privacy policy.

C. Automatically Collected Information

When you visit our website, we may collect:

 

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

• Cookies and tracking data

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Process payments

• Provide customer support

• Communicate confirmations and updates

• Improve our website and services

• Maintain internal records

• Comply with legal obligations

We do not sell your personal information.

In-Clinic Services & Product Pickup

All services are performed exclusively at our licensed spa locations. We do not provide remote treatments.

 

Retail products purchased through shop.bodilouisville.com must be picked up in person at one of our spa locations. We do not ship or deliver products.

Sharing of Information

We may share your information with:

• Payment processors (Stripe)

• Website hosting providers

• Booking software providers

• Legal authorities if required by law

 

We only share information necessary to operate our business and comply with regulations.

Data Security

We implement appropriate technical and administrative security measures to protect your personal information.

Our website uses SSL encryption (https) to protect data transmitted online.

 

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Improve website functionality

• Analyze traffic

• Enhance user experience

You may disable cookies in your browser settings, though some features of the website may not function properly.

 

Medical & Treatment Information

Information related to consultations or treatments is handled with appropriate confidentiality. However, our website is not intended to replace professional medical advice.

 

All procedures are performed by licensed and qualified professionals in accordance with applicable state regulations.

Your Rights

Depending on your state of residence, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your personal data (subject to legal requirements)

• Opt out of marketing communications

To exercise these rights, please contact us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

 

Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Dixie Highway Location
8594 Dixie Highway, Louisville KY 40258
Phone: (502) 882 8680

Shelbyville Location
8201 Shelbyville Road, Louisville Ky. 40222
Phone: (502) 974 3447